Shipping policy

Shipping and Delivery Policy

Last updated: July 21, 2026

This Shipping and Delivery Policy applies to purchases made from rarebunkar.com.

1. Shipping Coverage

Rare Bunkar currently ships to serviceable locations across India.

Delivery availability may depend on:

  • Postal code serviceability
  • Courier coverage
  • Product type
  • Order value
  • Cash on Delivery availability
  • Operational or regulatory restrictions

We may be unable to deliver to certain remote or restricted locations.

2. Order Processing

Orders are generally processed within 1–2 business days after order confirmation.

Orders placed on Sundays, public holidays or outside business hours may be processed on the following business day.

Order processing may take longer during:

  • Sales
  • Festivals
  • Public holidays
  • New-product launches
  • High-volume periods
  • Operational disruptions

Customised, personalised, made-to-order or pre-order products may require additional preparation time. The expected timeline may be mentioned on the relevant product page.

3. Order Confirmation

After an order is placed, customers may receive confirmation through email, SMS, WhatsApp, telephone or another available communication channel.

Cash on Delivery orders may require confirmation before dispatch.

When confirmation is unsuccessful, Rare Bunkar may hold or cancel the order.

4. Delivery Timeline

Most orders are normally delivered within approximately 4–7 business days after dispatch.

Delivery to remote locations may take longer.

Delivery timelines are estimates and not guaranteed commitments. Actual delivery may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High shipment volumes
  • Local restrictions
  • Natural disasters
  • Strikes
  • Incorrect delivery information
  • Failed delivery attempts
  • Events beyond our reasonable control

5. Shipping Charges

Applicable shipping charges, when any, will be displayed during checkout.

Shipping charges may depend on:

  • Order value
  • Product weight
  • Delivery location
  • Payment method
  • Promotional offers

Free-shipping offers may be subject to minimum-order values or other conditions.

Shipping and Cash on Delivery charges may not be refundable for discretionary returns unless the return resulted from a damaged, defective or incorrect product.

6. Tracking Information

After dispatch, tracking information may be shared through email, SMS, WhatsApp or the order-tracking page.

Tracking updates are provided by the courier partner and may not appear immediately after dispatch.

Customers should allow reasonable time for the first tracking scan to become visible.

7. Delivery Attempts

Courier partners may make one or more delivery attempts.

Customers are responsible for:

  • Providing a complete address.
  • Providing a reachable phone number.
  • Responding to courier calls or messages.
  • Ensuring someone is available to receive the package.
  • Paying the correct Cash on Delivery amount, where applicable.

When delivery fails due to customer unavailability, an incorrect address, an unreachable phone number or refusal of delivery, the package may be returned to Rare Bunkar.

Additional charges may apply for re-shipping.

8. Incorrect Delivery Information

Customers should carefully review their name, address, postal code and phone number before submitting an order.

Contact our support team immediately when a correction is required.

Address changes are not guaranteed after an order has been dispatched.

Rare Bunkar will not be responsible for delays, failed delivery or loss caused by incorrect or incomplete information submitted by the customer.

9. Cash on Delivery

Cash on Delivery may be available for selected products and postal codes.

We reserve the right to:

  • Verify Cash on Delivery orders.
  • Require partial or full prepaid payment for certain orders.
  • Disable Cash on Delivery for high-risk locations.
  • Restrict Cash on Delivery after repeated refused deliveries.
  • Cancel an unverified or suspicious order.

Customers should pay only the amount shown on the order or shipping label.

10. Delayed Orders

When an order is delayed beyond the estimated period, customers may contact us with their order number.

We will coordinate with the courier partner and provide available information.

A delay does not automatically make an order eligible for cancellation or compensation once it has been shipped. Cases will be handled according to the circumstances and applicable law.

11. Lost Shipments

When tracking shows no movement for an unusual period or the courier confirms that a package has been lost, Rare Bunkar may investigate the shipment.

After confirmation, we may provide:

  • A replacement, subject to availability; or
  • A refund of the eligible amount.

The investigation may require reasonable time and cooperation from the courier partner.

12. Damaged or Tampered Packages

Customers should inspect the outer packaging at the time of delivery.

When the package is visibly open, damaged or tampered with, the customer should refuse delivery where practical and immediately contact us.

For damage, missing-item or incorrect-product claims, retain:

  • Outer packaging
  • Shipping label
  • Product packaging
  • All received items
  • A continuous unboxing video

Claims must be raised within the period mentioned in our Return, Exchange and Refund Policy.

13. Partial Shipments

Orders containing multiple products may occasionally be shipped in separate packages.

Separate packages may have different tracking numbers and delivery dates.

Customers will not ordinarily be charged additional shipping merely because Rare Bunkar divided an order into multiple shipments.

14. Ownership and Risk

The risk of loss or damage passes to the customer after successful delivery to the submitted address or to a person accepting the shipment at that address.

Rare Bunkar is not responsible for packages lost after confirmed delivery due to theft, unattended premises or incorrect delivery instructions, except where required by applicable law.

15. International Shipping

Rare Bunkar currently focuses on delivery within India unless international shipping is expressly made available during checkout.

International orders, when accepted, may be subject to separate:

  • Shipping charges
  • Customs duties
  • Import taxes
  • Documentation requirements
  • Delivery timelines

Such duties and taxes are generally the customer’s responsibility unless stated otherwise.

16. Force Majeure

Rare Bunkar will not be liable for shipping delays or failures caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, pandemics, strikes, government restrictions, civil disturbances, transport interruptions or courier-network failures.

17. Contact Information

For shipping and tracking assistance, contact us through the Contact Us page available on rarebunkar.com.

Please include your order number and registered phone number.

Business Address:

A S Enterprises – Rare Bunkar
Khasra No. 2648/2, Rajput Colony
Near Nahar Bye Pass, New Model Town
Panipat, Haryana – 132103
India

GST Number: 06NKFPS8538M1Z2